VISION
To be one of the innovative I.T players in the market and one of the premium Business Process Outsourcing Companies in the Philippines that provide premier quality service and excellent customer care, as well as foster individual and organizational growth.
To be one of the innovative I.T players in the market and one of the premium Business Process Outsourcing Companies in the Philippines that provide premier quality service and excellent customer care, as well as foster individual and organizational growth.
MISSION
- To attract, retain and grow customers through world-class and excellent business process outsourcing solutions and customer service initiatives.To help build the nation by creating meaningful employment to qualified professionals who seek to establish careers in the IT and BPO industry.
- To improve quality of life of the Company work force by providing equal opportunities for professional and personal growth and development.
- To be ethically, socially and environmentally responsible towards the common good of all stakeholders and ultimately, the society.
- To constantly seek strategic and cost-efficient ways to improve overall organizational growth and development for profitability and sustainability.
OUR CORE VALUES
As part of our organizational efforts in building our identity and core competencies that will help guide our strategies and decisions, and that will ultimately shape how our customers and the industry view us, we have established CORE VALUES upon which I'M I.T Solutions strives to live by.
As part of our organizational efforts in building our identity and core competencies that will help guide our strategies and decisions, and that will ultimately shape how our customers and the industry view us, we have established CORE VALUES upon which I'M I.T Solutions strives to live by.
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Customer Focused: Responsiveness Towards Exceptional Performance
I'M I.T Solutions recognizes that customers are its lifeblood and because of this mind-set, we are committed to work hard and smart to achieve the highest level of performance that will ultimately yield excellent customer satisfaction. We strive to gain the trust of the companies we serve and partner with by demanding highly of ourselves to produce meaningful results. |
Solutions Driven: World-Class Solutions and Execution
I'M I.T Solutions' operating principle is having the passion and drive to continually find relevant, effective and cost efficient ways to deliver quality services and business solutions. Shared organizational goals and objectives combined with empowerment inspire new ideas and better ways of addressing changing customer service needs and expectations. Therefore, responsibility and accountability are likewise shared for optimal results because we acknowledge that our services impact overall business outcomes. |
Integrity and Reliability: Human and Other Corporate Resources’ Dependability
I'M I.T Solutions is dedicated to invaluably contribute to the betterment of the industry by producing ethical and professional workforce. We uphold honesty, respect, integrity and reliability. |
OUR TEAM
Our team comprises of highly skilled and valued technical people with its top management honed in delivering services in the IT industry for more than 20 years by developing various software mostly web-based applications, perform system analysis and design, provide managed services, quality assurance testing, post-production support and project management for government, telecommunications, retail, insurance, hospital, and some private firms in Europe.
We are a champion in understanding customer requirements and business needs.
We managed Contact Center for different US clients and became a great marketing arm of their product and services.
However, above all the admiring professional qualities our team has, we adhere to serving our customer with kindness and care. Although we came from different walks of life, encompassing team effort are working towards to the glory of our good God. Therefore, we work dignified for quality, reliability and integrity.
Our team comprises of highly skilled and valued technical people with its top management honed in delivering services in the IT industry for more than 20 years by developing various software mostly web-based applications, perform system analysis and design, provide managed services, quality assurance testing, post-production support and project management for government, telecommunications, retail, insurance, hospital, and some private firms in Europe.
We are a champion in understanding customer requirements and business needs.
We managed Contact Center for different US clients and became a great marketing arm of their product and services.
However, above all the admiring professional qualities our team has, we adhere to serving our customer with kindness and care. Although we came from different walks of life, encompassing team effort are working towards to the glory of our good God. Therefore, we work dignified for quality, reliability and integrity.